
PIXMA MP500SERVICEMANUALCanonCopyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. w
1-4. Special Tools 1-5. Serial Number Location On the carriage flexible cable holder (visible on the right of the carriage after the machine is turn
2. LIST OF ERROR DISPLAY / INDICATION Errors and warnings are displayed by the following ways: 1) Operator call errors are indicated by the Alarm LE
[1660] properly, and confirm that the LED's of all the ink tanks light red.The print head is not installed [1401], or it is not properly installe
*1: Only for models supporting CD / DVD printing *2: Only for models not supporting CD / DVD printing 2-2. Service Call Errors (by Cyclic Blink
- Logic board ass'y (QM2-3078)*1 - Carriage motor (QK1-1500) 3 times Line feed error [6000] An error occurred in the line feed signal. - Timing s
*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste in
2-4. Warnings 999. returns to the value before the error.Memory card is not set. Insert the card after checking the direction.No memory card is i
2-5. Troubleshooting by Symptom rise of the print head temperatureerror code "5200" is displayed, indicating the print head temperature
- LCD, or- logic board ass'y*1. Paper feed problems (multi-feeding, skewed feeding, no feeding)- Examine the inside to confirm that no parts are
*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste in
This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When changes are made to
3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Service partNotes on replacement*1Adjustment / settings Operatio
*1: General notes: - Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly.[See 3-2. Special
3-2. Special Notes on Repair Servicing (1) External cover and scanner unit removal (I) Remove 2 screws from the left and right sides of the paper s
(IV) Remove 2 flexible cables between the logic board and the scanner unit, 1 connector, 2 ground wires (the one between the scanner unit and the
(V) While pushing the tab to the left as shown below, remove the scanner stop arm unit (QM2-2928). When assembling the scanner stop arm unit, make
(VI) To remove the main case unit, remove 2 screws on the left and right sides, as shown below. (VII) Remove 2 screws. 1-19
(VIII) Release 2 hooks on the rear side of the machine, and remove the main case unit. (2) Panel front cover L and R (QC1-7592 / 7593) removal
How to use the screwdriver to release the hook (the panel front cover is removed for clear vision): (3) Document pressure sheet replacement Follow t
(4) Flexible cable and harness wiring, connection Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause b
(5) Machine unit and bottom case unit assembly In assembling the machine unit chassis into the bottom case unit, be cautious of the following points
I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA MP500: Part 1: Maintenance
(II) After securing the waste ink tube with tape, be careful not to damage the tube in installing the machine unit chassis in the bottom case unit. W
3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When at
* 1 drop=9 to 18 mg 2) CL input gear slides KG107A mg7CR Shaft Spring L (7)Carriage shaft sliding portion (to the end of the spring)Floil KG107A 9 to
3) PR shaft / LF roller bushing * 1 drop=9 to 18 mg No Part nameWhere to apply grease / oilGrease / oil nameGrease / oil amountNumber of drops*Nu
(3) Waste ink counter setting When the logic board ass'y is replaced, reset the waste ink counter. In addition, according to the waste ink amoun
(5) Service mode Note: At the end of the service mode, press the ON/OFF button. To protect the media sensor from being dislocated during transportat
Note: - If the Stop/Reset button is pressed 16 or more times, the Alarm LED (orange) or COPY button (green) lights steadily without any changes. - At
Note: After setting the destination, be sure to initialize the EEPROM. The destination setting may not be valid unless the EEPROM is initialized afte
5) Press the ON/OFF button to set the selected value to the EEPROM. Print EEPROM information to confirm that the value is properly set to the EEPROM.
3-4. Verification Items (1) Service test print <EEPROM information contents> On the service test print (sample below), confirm the EEPROM info
II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consuma
<Service test print sample> 1-34
(2) EEPROM information print <How to read EEPROM information print> Print sample: MP500 JPN V1.02 IF(USB2=1) D=004.5 ST=2005/06/27-18:30 ER
Printed items: 1. Model name 2. ROM version 3. Connected I/F (USB2) 4. Waste ink amount 5. Installation date 6. Operator call/service call
HDEEPROM 55. Version 56. Serial number 57. Lot number 58. Print head ID 59. Ink ejection level (PBK, BK, Y, M, M2, C, C2) <Scan error
4. MACHINE TRANSPORTATION This section describes the procedures for transporting the machine for returning after repair, etc. 1) In the service mode
Part 2 TECHNICAL REFERENCE
1. NEW TECHNOLOGIES (1) New ink tank system (PGI-5, CLI-8) An LED is installed in each ink tank. By the LED indication, wrong installation of the in
(9) Printing via Bluetooth communication (optional) The Bluetooth Unit BU-20 is available as an option. Adopting a compatible USB adapter, the BU-2
2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before
start of the next printing. Timer cleaning - 10 (All in sequence) If 8,640 or longer hours have elapsed since the previous Black/Color cleaning ti
Part 3: APPENDIX 1. BLOCK DIAGRAM 2. CONNECTOR LOCATION AND PIN LAYOUT 2-1. Logic Board Ass'y 2-2. Print Beam Board / PictBridge Board 2-3.
3. PRINT MODE 3-1. Resolution (1) Normal color printing (2) Grayscale printing 2-5
(3) Borderless printing (4) Duplex printing (5) Camera Direct printing (6) Copying 2-6
(7) Card Direct printing To the table of contents To the top<Part 2: 3. PRINT MODE>2-7
4. FAQ (Problems Specific to the MP500 and Corrective Actions) No. * Function Phenomenon Condition Cause Corrective actionPossible call or complaint1
4 APrint results- With Photo Paper Plus Double Sided or postcards, the phenomenon is likely to be noticeable and to be complained of by users, as prin
6 CPrint resultsfeeder, manually print each side of paper. - PP-101D, PP-101, PR-101, SG-101, etc. - Paper feeding from the ASF - Multiple number o
*1: Change the paper in each Bottom plate cleaning. The cleaning can end when paper does not get any soiling. *2: Locations to clean in servicing wh
*3: How to prepare and set the ASF sub-roller cleaning sheet: 1) Fold a sheet of plain paper lengthwise in half. 2) Fold the paper at approx.
4) With the machine turned on in the user mode, press the Menu button. Select Maintenance / Settings, Maintenance, then Roller cleaning. See "
Part 3 APPENDIX
Part 1 MAINTENANCE
3. PIXMA MP500 SPECIFICATIONS <Machine> Type Desktop serial color bubble jet printer Paper feeding method Auto sheet feed (ASF, cassette, autom
*1: Only for CD / DVD printing supported regions <Scanner> <Copy> <Direct printing> Serial number location On the carriage
Function Read / WriteCard Direct Printing Operation panel 2.5 color LCD, 19 buttons, 6 LEDsFile format JPEG (DCF, CIFF, Exif 2.21 o
* Adapter required. <Print head> Throughput- A photo from a 5 mega-pixel digital camera - No image correction - 4 x 6 borderless - Standard
<Supported ink tanks> O: Usable X: Not usable Note: The ink tanks for the Japanese models are not compatible with those for the non-Japanes
4. PRINT MEDIA SPECIFICATIONS <Plain paper / specialty paper> The following types of paper are recommended: Type Name Size Paper feeding met
*1: ASF only for LGL *2: When A4 or LTR is selected for Paper Size, plain paper is selectable for Paper Type. With plain paper selected for Paper T
1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment No
(2) Periodic maintenance No periodic maintenance is necessary. (3) Periodic replacement parts There are no parts in this machine that require period
1-3. Product Life (1) Machine Specified print volume (I) or the years of use (II), whichever comes first. (I) Print volume: 12,000 pages (II) Yea
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